Built by Healthcare Professionals, for Future Healthcare Professionals

Helping Hands Training Program was founded with a simple mission: make quality healthcare education accessible to everyone in Detroit. We believe a career in healthcare shouldn't require years of school or mountains of debt — just the right training and the right support.

Our Story

Helping Hands Training Program storefront entrance on Mack Ave, Detroit

430 Mack Ave · Detroit, MI

Near Detroit Medical Center

430 Mack Ave, Detroit, MI 48201 — near Detroit Medical Center

Meet Our Instructors

Every instructor at Helping Hands is a licensed healthcare professional with real clinical experience. You'll learn from people who've done the job.

Melanie Kaigler — Lead Instructor, Program Director

Melanie Kaigler

Lead Instructor, Program Director

RN, BSN, TTT

With more than 20 years of clinical experience in Detroit-area hospitals and long-term care facilities, Melanie is dedicated to preparing the next generation of Certified Nursing Assistants. She provides students with the knowledge, practical skills, and confidence needed to deliver quality care and succeed from their first day in the profession.

Joanne Davis — Lecture Instructor

Joanne Davis

Lecture Instructor

RN, BSN, TTT

With more than 40 years of clinical experience in Detroit-area hospitals and long-term care facilities, Joanne brings exceptional knowledge and professional expertise to the classroom. Her decades of direct patient care experience allow her to provide students with practical instruction, valuable insight, and a strong understanding of the responsibilities required in the healthcare field.

Deanna Ballard — Clinical Skills Instructor

Deanna Ballard

Clinical Skills Instructor

CNA, Lab Assistant

Over 10 years of experience as a Certified Nursing Assistant, Deanna brings extensive real-world patient care knowledge to each skills laboratory session. She works in an assistant role to the RN and is skilled at presenting complex clinical techniques in a clear and practical manner, helping students strengthen their abilities and develop confidence well before certification testing.

Timothy Walls — Lead Phlebotomy Instructor

Timothy Walls

Lead Phlebotomy Instructor

Certified Phlebotomy Technician

Over 30 years of hands-on experience working in Detroit-area hospitals. With extensive expertise in blood collection, specimen processing, and patient care, he provides students with practical, real-world training that prepares them for success in the healthcare field. His decades of clinical experience ensure students learn the skills, techniques, and professionalism expected in today's medical settings.

Have questions? (313) 355-3258

Ready to Join the Helping Hands Family?

New classes start every month. Call us or browse our programs to find the right fit for you.

Questions? (313) 355-3258 · Send a message