Privacy Policy
Last updated: July 10, 2026
1. Introduction
Helping Hands Training Program for CENA's LLC ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or enroll in one of our programs. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
2. Information We Collect
We may collect the following categories of personal information:
- Contact information: Name, email address, phone number, and mailing address provided when you contact us or submit an inquiry form.
- Enrollment information: Program selection, class date preference, payment method, and any documentation required for enrollment (such as government-issued ID or birth certificate).
- Payment information: Payment transactions are processed by GoDaddy Payments. We do not store full credit card numbers on our servers.
- Usage data: Browser type, IP address, pages visited, and time spent on our website, collected automatically through standard web server logs.
3. How We Use Your Information
We use the information we collect to:
- Process enrollment applications and payments
- Communicate with you about your enrollment, class schedule, and program requirements
- Respond to inquiries submitted through our contact form
- Send administrative notices, confirmations, and program updates
- Comply with applicable state and federal regulations governing healthcare training programs
- Improve our website and services
4. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Service providers: Third-party vendors who assist us in operating our website or processing payments (such as GoDaddy Payments), subject to confidentiality obligations.
- Regulatory compliance: State licensing boards or regulatory agencies as required by law for program approval and student record-keeping.
- Legal requirements: When required by law, court order, or governmental authority.
5. Data Retention
We retain student enrollment records for the period required by Michigan state regulations governing healthcare training programs. Contact form submissions and general inquiries are retained for a reasonable period to facilitate follow-up and are then deleted. You may request deletion of your information by contacting us directly, subject to any legal retention obligations.
6. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our programs are intended for adults 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If you believe we have inadvertently collected such information, please contact us immediately.
9. Your Rights
You have the right to request access to, correction of, or deletion of your personal information, subject to applicable law and our legal retention obligations. To exercise these rights, please contact us using the information below.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website following any changes constitutes your acceptance of the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us: